Hello, and thank you for your interest in Purple Leaf Communications Inc (PLCI). This Privacy Policy (“Policy”) is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information. If you have any questions about this Policy, send us a note at privacy@purpleleafcom.com.

What does PLCI Website Store and Collect?

We collect information about the apps, browsers, and devices you use to access our Websites and Offerings or open one of our HTML emails by using different types of technology, including “clear gifs” or “web beacons.” This “automatically collected” information may include Internet Protocol address (also known as “IP address”) or other device address or ID, web browser or device type, the web pages or sites that you visit just before or just after visiting a Website, the pages you view on a Website, and the dates and times that you visit the Websites.

Cookies and Web Beacons

We use small text files called cookies to improve the overall Website experience. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Cookies generally do not permit us to personally identify you (except as provided below). We may also use clear GIFs (a.k.a. “Web beacons”) in HTML-based emails sent to our users to track which emails are opened by recipients.

Some information is collected directly by the third party, and PLCI does not participate in that data transmission. Information collected by third parties in this manner is subject to that third party’s own data collection, use, and disclosure policies.

Types of Cookies

The Websites uses the following types of cookies.

Essential Cookies

Essential (or “Required”) cookies that are required for providing you with features or services that you have requested. Disabling these cookies may make certain features and services unavailable.

Functionality Cookies

Functional cookies are used to record your choices and settings regarding our Websites, maintain your preferences over time, and recognize you when you return to our Websites. These cookies help us to personalize our content for you, chat with you on the website, and show videos to you.

Performance and Analytics Cookies

Performance/Analytical cookies allow us to understand how visitors use our Websites by collecting information about the number of visitors to the Website, what pages visitors view on our Website and how long visitors are viewing pages on the Website. Performance and Analytical cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the content for those who engage with our advertising.

Retargeting and Advertising Cookies

Retargeting and Advertising cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you.

Cookie Settings

You can decide whether or not to accept cookies. One way you can do this is through your internet browser’s settings. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies. You can also delete all cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some Website functionality might not work.

Fulfillment Data

If you choose to use a Website to purchase goods or services, we collect and process fulfillment data, some of which may be Personal Information. These are required individual details for the establishment, content or alteration of a contract. Which details are required depend on the goods or services you are procuring. The essential details can be identified by the asterisk (*). This includes – depending on the good or service – your name and e-mail address, billing information, company name, tax ID, address and telephone number, user name and password.

Measure Performance

We use data for analytics and measurement to understand how our Offerings are used. For example, we analyze data about your visits to our sites to do things like optimize website design, monitor and analyze the operation and effectiveness of the Website, and monitor aggregate site usage metrics such as total number of visitors and pages viewed. We use a variety of tools to do this, including Google Analytics. Google Analytics relies on first-party cookies, which means the cookies are set by PLCI. You can opt-out from Google Analytics by clicking here.

Communicate with You

We use information we collect, like your email address, to interact with you directly. For example, we may email you to let you know about upcoming changes or improvements to the Software; or regarding things you post on the Offerings. And if you contact PLCI, we’ll keep a record of your request to help solve any issues you might be facing.

Managing and Deleting Your Information

When you’re signed into your PLCI account, you can always review and update information by visiting your PLCI account profile.

Removing Your Information

To delete all of your information, send an email to privacy@purpleleafcom.com. Once we confirm your identity, we will immediately start the process of removing your data from the product and our systems. As with any deletion process, things like routine maintenance, unexpected outages, bugs, or failures in our protocols may cause delays in the processes and timeframes in connection with such removal.

There are other ways to control the information PLCI collects, including configuring your browser to indicate when PLCI has set a cookie in your browser. You can also configure your browser to block all cookies from a specific domain or all domains. But remember, as described above, the PLCI Offerings rely on cookies to function properly.

Third Party Websites

The Offerings contain links to websites and services provided by third parties. Any Personal Information you provide on third party sites or services is provided directly to that third party and is subject to that third party’s policies governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third party sites or services to which links are displayed on the Offerings. We encourage you to learn about third parties’ privacy and security policies before providing them with Personal Information.

Protection of Minors

PLCI Offerings are not intended for minors. For that reason, PLCI does not knowingly collect or maintain Personal Information from persons under 16 years old, and no part of the PLCI Offerings are directed to persons under 16. IF YOU ARE UNDER 16 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE PLCI OFFERINGS AT ANY TIME OR IN ANY MANNER.

Sharing Your Information

We do not sell, offer for sale, or distribute in any way information collected on our website

Client Data Processing & Privacy Agreements

PLCI may enter into agreement with its clients to processes, on behalf of the clients, personal data including social media, website, customer service, and transactional. This is data provided by our clients and not what we may collect on our website. In addition we never collate, merge, copy, or analyse this data between clients. All client data is stored and accessed seperately and independently. Click here to see our standard client Data Processes & Privacy Agreement.

For legal reasons

We will share Personal Information outside of PLCI if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, legal process, or enforceable governmental request.
• Detect, prevent, or otherwise address fraud, abuse, security, or technical issues.
• Protect against harm to the rights, property or safety of PLCI, our users, or the public as required or permitted by law.
• Protect the security or integrity of the PLCI Offerings and to protect or enforce third party rights.
• If PLCI is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your Personal Information and give affected users notice before Personal Information is transferred or becomes subject to a different privacy policy.

Security

We maintain reasonable administrative, technical and physical safeguards to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.

If you have found a vulnerability or would like to report a security incident, you may send an email to privacy@purpleleafcom.com.If PLCI learns of a security breach, we will notify you in accordance with applicable law.

Compliance & Cooperation with Regulators

We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.

Data Transfers

Your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We transfer your Personal Information from the European Union to the United States in accordance with standard contractual clauses we entered into.

When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.

EU Residents

If European Union (EU) data protection law applies to the processing of your information, you can exercise your right to request access to, update, remove, and restrict the processing of your information. You also have the right to object to the processing of your information or export your information to another service. Please email privacy@purpleleafcom.com to exercise these rights.

We process your information for the purposes described in this policy, based on the following legal grounds:

With your consent

We ask for your agreement to process your information for specific purposes like sending emails, and you have the right to withdraw your consent at any time.

When we’re pursuing legitimate interests

We process your information for our legitimate interests while applying appropriate safeguards that protect your privacy. This means that we process your information for things like:

• Providing, maintaining, and improving PLCI Offerings to meet the needs of our users.
• Developing new products and features that are useful for our users
• Understanding how people use our PLCI Offerings to ensure and improve their performance
• Customizing PLCI Offerings to provide you with a better user experience
• Marketing to inform users about our PLCI Offerings
• Providing advertising to make many of our PLCI Offerings freely available for users
• Performing research that improves our PLCI Offerings for our users and benefits the public
• When we’re providing a service
• We process your data to provide a service you’ve asked for under a contract. For example, we process your information in connection with your licenses to the PLCI Offerings.

When we’re complying with legal obligations

We’ll process your data when we have a legal obligation to do so, for example, if we’re responding to legal process or an enforceable governmental request.

Changes and Updates to this Privacy Policy

These policies may be amended from time to time. Your continued use of any PLCI Offering that incorporates this Policy will signify your acceptance of such amendment.

How to Contact Us

Please contact PLCI with any questions or comments about this Privacy Policy, your Personal Information, our use and disclosure practices, or your consent choices through at privacy@purpleleafcom.com.

Last Revised
This Privacy Notice was last updated on December 01, 2020.